Returns, Refunds and Warranty
Clear steps for checking product-specific return and warranty terms before ordering from Spinghar.
Confirm terms before purchase
Return eligibility and warranty coverage can differ by product. Spinghar provides the applicable terms in writing before the order is accepted. No universal return period or warranty is advertised unless it has been confirmed for that exact item.
Wrong or damaged item
If an item arrives damaged or is different from the confirmed order, keep the product, packaging and order conversation, take clear photos and contact us as soon as possible. We will review the evidence and explain the available resolution under the written terms agreed for that order.
Compatibility and change of mind
Customers should confirm the exact phone model, connector, colour and required features before purchase. A return for compatibility or change of mind is only available when it is included in the product-specific terms confirmed before the order.