Veelgestelde vragen

1. What are your shipping details?
We offer shipping within 5-15 days. You’ll receive a tracking number as soon as your order is on its way!

2. What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in their original packaging. For more details, please check our return policy page.

3. What payment methods do you accept?
We accept various payment methods, including Shopify Payments, PayPal, credit/debit cards, and Bancontact.

4. How can I contact you?
You can reach us at +447366439255 or email us at customer@spingharllc.info.

5. What should I do if I receive a damaged item?
Please contact us within 48 hours of receiving the item, and we’ll assist you with a replacement or refund.

6. Do you offer international shipping?
Yes, we offer international shipping! Shipping times may vary based on the destination.

7. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can assist you if your order hasn't already been processed.

8. When will my order be processed?
Orders are typically processed within 1-3 business days. You’ll receive a confirmation email once it’s on its way!

9. Do you have a physical store?
Currently, we operate online only, allowing us to offer a wide variety of products without the limitations of a physical location.

10. How can I track my order?
Once your order has shipped, you’ll receive a tracking number via email to monitor its status.

If you have any other questions, feel free to reach out!